It is the training of the trainer and it is a very important aspect, since maintaining a permanently trained staff is an essential element of any organization that improves competitiveness, helps to achieve strategic objectives and guarantees increased economic benefits.
Training is a process of acquiring the knowledge, skills and attitude necessary to take a group of people from what they can do now to what they want to achieve. To teach a trainer to train well, a learning-by-doing approach is best.
At RoCX we help companies have their own team of internally specialized trainers, betting on a horizontal growth of Management teams to generate more proactivity, motivation, and greater customer focus in their teams, reinforcing sales techniques and tools, and so on.
According to each specific type of process, we develop “cascade techniques” or sequential development processes, so that internal training reaches the entire organization.
This, with the aim of achieving, mainly: reinforcing the feeling of belonging to the company, generating a positive attitude and proactivity towards the client, consolidating the “Best Practices”, reinforcing the identification with the brand and turning them into Ambassadors of the same.
Our team specialized in training and organizational development will teach designated personnel how to communicate properly to convey the desired message to the rest of the company. They will also teach them to adapt educational methodologies, so that they implement the most appropriate according to the profile of each person.
The trainer within a company is the person who gives an orientation about the values of the company to new talents, as well as continuously supports and trains those who have been in the organization for the longest time.
A good trainer must inform, while generating a positive interaction between all the members of the different teams, with the ultimate goal of achieving the strategic objectives that the company has designated.
As "leaders", in a certain way, they must have empathy, know how to motivate, have the capacity to organize, plan, and help others to develop, taking out their full potential in terms of skills and abilities.
Training is considered a very effective tool to improve the performance of those who are part of an organization, and that brings benefits both to the company and to those who attend the trainings.
A correct training system allows the company to be competitive and have innovation. In addition, as we have already mentioned, it leads to greater profitability and improves relationships in the work group.